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Customer Relationship Management | AQskill

Customer Relationship Management

Customer Relationship Management is what every Organization, Person and business needs. Looking to get a career in Customer Service?
(221 reviews)
951 students enrolled

What you'll learn

  • Creating the perfect first impression to create a sense of trust, knowledge and professional relationship
  • Using empathy to create positive interactions and being in charge of your customers’ experience
  • Explore different methods to handle upset customers
  • Demonstrate professionalism and build trust using eye contact and facial expressions
  • Improve your communication using the the power of your voice
  • Analyze customer feedback to help your team optimize your company’s products and services
  • Build rapport with customers to improve their satisfaction and your job performance.
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Course Features

12 Lessons(1 hour)

951 students

Lifetime access to course

Certificate of completion

Skill Level: All Levels

Rated: 4.9